The staff was very friendly and helpful, and I know that the few problems I had were not their fault. Mainly, I booked a non-smoking room, only to arrive and find that they had me in the system for a smoking room. The gentleman at the front desk was eventually able to put me in a non-smoking room, but it took about 30 minutes to check me in (way too long) and I worried all week that I would come back to my room to find that they had let someone else in there by mistake, as he told me that "technically" they didn't have a non-smoking room available for all seven nights I was there. Thankfully, this didn't happen, but having it in the back of my mind wasn't fun.
This hotel offers a free continental breakfast from 6 to 10 AM (as well as cookies at the front desk all day long). The breakfast includes a small selection of cold cereals, hardboiled eggs, bagels, bread, danish and mini muffins, some fruit, and a make-your-own waffle station. The first morning I was there everything was fresh and plentiful, but as the week wore on there was less and less choice and the muffins, danish, and breads grew more and more stale. By the time the last couple of days rolled around I didn't even bother going to the breakfast. Needless to say, I was disappointed that the quality of food that was available at the beginning of my trip didn't last throughout the entire week.
Two other things--for such a small hotel, they had a decent exercise room--two treadmills, two stationary bikes and a flat screen TV. Towels and a watercooler were provided as well. However, I was disappointed to find that of the two bikes the one that was newer and more comfortable was not working. And as for the pool? It's not a pool at all, more like an oversized hot tub with the temperature of a pool. I feel like they just need to make the decision to make it a hot tub.
Overall, if you're looking for a clean, comfortable hotel with helpful staff, a good location, and no frills for a decent price, the Comfort Inn East Windsor is a great choice. But if you expect down comforters, a quality breakfast, and efficient check-in...you may want to look elsewhere.