Friday, June 3, 2011

Hotel Review: Best Western Carolinian in Myrtle Beach

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From the moment we pulled up to this hotel our trip was a disaster. We had booked a two bedroom oceanfront suite at $219 a night in early April - not spring break, mind you - and I have had a better stay in an $80/night efficiency room at the 2.5 star Poindexter up the road! I have no idea why that hotel is rated at a mere 2.5 stars while this place gets 3!

For starters, the staff were rude and slow and gave us incorrect information on where to park. Then when we entered our room it was so disgusting that we had to call and have it [re-?]cleaned--and it took two calls and three hours to get someone up to do so.

To top it all off, I got stuck in the elevator on my last morning. Thankfully, after a few nervous minutes, we got the door open, but let's just say that I lugged a suitcase down ten flights of stairs after that incident!

Sure, the location of the Best Western Carolinian is great, but the parking is a nightmare and it's simply not worth the high rates you pay considering the lack of service and tired appearance of the building, the rooms and the staff. Complaints to the corporate offices went unheeded as Best Westerns are franchises and we couldn't get anyone from the resort to return our calls.

2 comments:

  1. Yikes, that sucks! Thanks for sharing, for the rest of us!

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  2. God that sucks. (The stuck in the evevatior part jumped out at me, because I recently got stuck as well.)

    ReplyDelete